ZRS Customer Returned Items API

This API is intended for use with "Zalando Return Solutions" (ZRS PURE / ZRS PLUS).

ZRS Customer Returned Items Scopes

Many zDirect APIs require clients specific permissions or scopes for read or write access. You may assign scopes to your apps in the "Applications" section of the zDirect Portal.

ZRS Customer Returned Items API requires the zrs/returned-items/read scope. In "Application" create/edit page of the zDirect Portal, this scope can be enabled by choosing returned-items - Read in Zalando Return Solutions API (ZRS) table.

For more information on configuring app scopes, see the Applications section of our zDirect Portal guide.

Rate Limiting

The ZRS Customer Returned Items API is rate limited as follows:

Request Sandbox Rate Limit Production Rate Limit Rate Limit Quota
GET /zrs/merchants/{merchant_id}/customer-returned-items 2 req/sec 20 req/sec per Technical Partners

For more information, see Rate Limiting.

Additional Resources

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